FAQ’s

Most frequently asked questions

Shopping Basics

We ship all over the world from our facility here in Uk

We ship internationally via Hermes and Royalmail. Just enter in your shipping address in the shipping information section of the order process, and use the Country dropdown to select your country from the list that appears:

Please Note: Keep in mind that international orders can take up 1- 2 weeks to be delivered.

Payments

Shipping & Returns

Once the merchant processes your refund, it’s up to your card company to post the credit to your account. This typically takes 3 to 5 business days.

When you speak to our customer service, provide them with your order number and tell them you want to cancel or Change it. They may be able to cancel or Change it immediately. Using the contact form usually found under “contact us” information toward the bottom of the website.

Contact

Still have questions?